Newsletter: September 2018

Newsletter: September 2018

Hello, and welcome to your September Smarter Wags newsletter.

A quick reminder about our possible rewards for our lovely customers:

Get £5 off your dog’s next groom – Refer a Friend Scheme
If you refer a new customer to us for the full groom package, then you can both benefit – you will get £5 off your dog’s next groom, and they will receive £5 off their first visit. Just ask them to mention your full name when making their first appointment, then you can both take advantage of this offer. And please feel free to refer as many people as you like!

Customer Loyalty Scheme
As a thank you to all of our lovely, loyal customers, do remember that we operate a Customer Loyalty Scheme. You will earn a stamp each time that you visit, and after you have received six stamps, you will then get £5 off your dog’s next groom.

Online presence
Remember that it is possible to book your appointments through the website – – it couldn’t be easier! Plus you may be able to see photos of your adorable pets on our gallery page! Additionally, many of you already know that we have a Facebook page – – on which we put photos of your lovely dogs, plus updates and reviews, so do please take a look at this as well. We would really appreciate it if you would “like” this page.

If you have not done so already, it would be great if you could leave a brief review of the service that you have received from Smarter Wags Dog Grooming. You can do this on the Facebook page and we also advertise on, so if you are able to leave a review on there, or indeed on Google itself, then that would be fantastic. A huge thank you to those who have already done so.

Home boarding
Many of you already know (and some of you have even used this service already!) that we now offer a home boarding service for your dogs. This is a great alternative option to boarding kennels, and one that many people feel much happier about, as you can leave your precious dog/s in our home, where they can continue to enjoy the way of life and routines that they have with you, whether it is just for one day or for a number of weeks. For further information, please see the new page on our website – – and do get in touch if you would like to discuss this further. Here are a few photos of some of our recent boarders (some of them with our own cockapoos):

Products for sale
As the colder, wetter weather approaches, we all know that our dogs need more regular grooming and attention to keep them in good order, in between their visits to the Smarter Wags studio. With this in mind, I am starting to stock the basic grooming tools that you can use at home to keep your dogs as matt-free as possible. I have sent website links for some of these tools to various customers over time, but it makes more sense for me to stock and sell them directly, so that you can purchase them when you visit the studio and I can show you how to use them. Initially, I will have slicker brushes, stainless steel combs and matt breakers available, but if you can suggest anything else that you would like me to stock, then that would be great.

Have a great month and we look forward to welcoming you and your precious pet back to our studio very soon.


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